Contact Centre Resources
sales & customer acquisitions

Oricon Group delivers many service call and relationship management
projects, which are customized to meet the specific and constantly
changing requirements of each of our clients.

Service calls provide an adept way to confirm appointments, evaluate a
recent customer service interaction, or as post-purchase follow-up programs
to gauge client satisfaction with products and/or services.

Oricon has tailored initiatives to
engage customers of our clients in
programs ranging from Welcome &
Loyalty calling campaigns to make sure
that clients strengthen everything from
brand recognition to established consumer relationships.

We are positioned to deliver business to business
as well as business to consumer campaigns, backed by our skilled team of enthusiastic and well-trained professionals.

Vertical Specialization:

• Home Services
• Lead Generation for Windows, Doors, HVAC and Food Service companies
•  Appointments for In-Home Consultations
• Financial Services
  • Credit Card Acquisition
• Retention
• Cable & Broadband
• New Accounts
• Upgrades
• Telecommunications
• Local and Long Distance Services
• Business Lines and Internet
• Energy Market
• New customer enrolment
• Customer save calls
• Warranty services
• Aftermarket and OEM
• Direct response follow up

Oricon Group.
Telesales & Online Marketing.